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Many webmaster having cPanel server may get following error when you try to install/upgrade fantastico on your cPanel server. You may get few complaints from your customers stating that when they try to access fantastico they get below error code.
” I got this error when I click on the fantastico button in Cpanel.  Fantastico is not installed at the default location “
/usr/local/cpanel/3rdparty/fantastico. Either move the Fantastico
directory from it’s current location to
/usr/local/cpanel/3rdparty/fantastico OR enable ioncube loaders in WHM ->
Tweak settings “

For this error you will have to update your cpanel version to latest version.  You can also set your server for auto cpanel update using following settings :

• Login to your WHM > Choose “Update Config” > Tick “Automatic (Stable Tree)”you need to check if ioncube is installed on server and it should be enable in WHM -> Tweak settings.
• you can update fantastico manually using following command cd /usr/local/cpanel/whostmgr/docroot/cgi/fantastico/scripts/ ; /usr/local/cpanel/3rdparty/bin/php cron.php
• You can also rebuild cpanel’s php using /scripts/makecpphp
• You can also force cpanel update using following command /scripts/upcp –force

Once your server is updated, you may be able to install Fantastico again and can use it easily without any problem.

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EPP code stands for Extensible Provisioning Protocol (Authorization code) is responsible for protecting your domain name against unauthorized transfers of domain name registrations thus is can be considered as a security code for your domain name. When you register any new domain an EPP code is generated for it and is saved at the global registry.

Whenever a domain transfer request is initiated by anyone he will have to provide EPP code [ Authorization key ] so that domain transfer request can be process. The EPP key is required for all .com, .net, .org, .biz, .info and .us domain names for transferring under some other domain registry. If you don’t have EPP code for above domain extensions then you can initiate transfer request. Your domain registrar will provide you EPP code [ Auth code ] once you register your domain with any domain registrar. You will have to provide this key code to your new domain registrar for whom you want to transfer your domain. ICANN regulations, a verification email or fax transfer authorization is also required. Main intention for using EPP code while transferring domains was to safeguard any domain transfer request so that unauthorized domain transfer request wont be entertained. Thus EPP code plays an important role while transferring domain names between two registrars. Following domain extensions requires EPP code for initiating domain transfer request.  :  .org, .info, .biz, .us, .com.cn, .net.cn, .org.cn, .cn, .tw, .jp, .in etc…..
Please note that EPP codes are case sensitive.

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ERROR :  “You cannot install more than one script in root directory”

Sometime when you try to install some script in root directory of your domain/addon domain you may get following error message “You cannot install more than one script in the root directory of a domain. “

You are getting this error due to 2 reasons :
1) If you have removed previously installed script manually which are installed in the root folder of your main domain or any addon domain.
2) There can be chances that Fantastico haven’t removed the previously installed script properly.
If you are facing this problem you need to edit a file (installed_in_root.php) which is located under .fantasticodata folder.
Solution :

You need to login to your control panel cPanel, need to select Filemanager where you will find a folder named .fantasticodata, you need to access this folder and you will get a file named as “installed_in_root.php “ just open it and remove following code from it.
PHP Code:

After you remove this code just save the file, now you can install required script in the root for required domain/addon domain.

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